Shipping Information

COVID19 Notice

As a small family run business it is essential we continue to get your parcels out while ever it is possible to do so. Your custom is very much appreciated and you are contributing to ensuring all our staff remain employed, and that we are able to bring you wonderful products season after season, which honestly means THE WORLD! Thank you for your understanding where delays in shipping may occur. 

We use Royal Mail as our UK & European courier service and DHL for all other services.

  • Our offices are open Monday-Friday, therefore orders placed after 1pm on Friday will not be shipped until Monday.

Standard UK Delivery (includes Guernsey, Jersey and Isle of Man):

We dispatch all our orders within 1 working day of receiving your order.

Once your order has been shipped you will receive a notification, from here please allow 3-5 working days for delivery. 

 

(please note for shipping to Guernsey, Jersey and Isle of Man delivery may take longer). 

International Delivery

Europe:

Please note: The UK is no longer part of the European Union, and this means there will be customs and duty charges to pay. For specific charges please see your country's tax authority website. 

Royal Mail advise delivery to Europe in 7 to 10 working days. However with the outbreak of COVID-19 some services have been interrupted. Please see specific advise for your region below

https://personal.help.royalmail.com/app/answers/detail/a_id/5317/~/international-incident-bulletin

 

USA

We use DHL Express for all our US orders and this service quotes 2-7 working days to arrive

Japan

We use DHL Express for all our Japan orders ad this service quoted 4- 10 working days to arrive

Australia and New Zealand

We use DHL Express and they quote 4-10 working days to deliver to Australia and New Zealand from the UK.