Shipping Information

COVID19 Notice

As a small family run business it is essential we continue to get your parcels out while ever it is possible to do so. Your custom is very much appreciated and you are contributing to ensuring all our staff remain employed, and that we are able to bring you wonderful products season after season, which honestly means THE WORLD!  

We use Royal Mail as our UK courier service and UPS for our US, Canada and Japan Orders. 

  • Our offices are open Monday-Friday, therefore orders placed after 1pm on Friday will not be shipped until Monday.
  • Smaller parcels are charged at a lower rate

If you have any further queries please don't hesitate to contact us via telephone or email and we will be happy to help.

 

Standard UK Delivery (includes Guernsey, Jersey and Isle of Man):

We dispatch all our orders within 1 working daysof receiving your order.

Once your order has been shipped you will receive a notification, from here please allow 2-4 working days for delivery. 

 

(please note for shipping to Guernsey, Jersey and Isle of Man delivery may take longer). 

 

International Delivery

Europe:

Royal Mail advise delivery to Europe in 7 to 10 working days. However with the outbreak of COVID-19 some services have been interrupted. Please see specific advise for your region below

https://personal.help.royalmail.com/app/answers/detail/a_id/5317/~/international-incident-bulletin

 

USA

We use UPS economy service which is a fully tracked service taking 10-14 days.